Reopening the Newcomer Information Centre
January 4, 2022
In response to the highly transmissible Omicron variant, the Ontario government, in consultation with the Chief Medical Officer of Health, has taken action against the spread of COVID-19 by imposing a temporary shutdown across Ontario.
Starting January 5, 2022, our Newcomer Services office will close, however, appointments will still be available virtually.
For more information, please contact our office by phone or email.
Please contact us directly to book your appointment:
Newcomer Information Centre
150 Isabella Street, Suite 201
Ottawa, Ontario
613-788-5001
nic@ymcaywca.ca
Frequently Asked Questions
Can I come to the NIC anytime?
We are currently open to clients but appointments are recommended. Please contact us to set up your appointment by calling 343-961-7120 or via email at nic@ymcaywca.ca.
What are your hours of operation?
We are currently operating Monday to Thursday, from 8:30AM - 4:30PM and Friday from 8:30AM - 4PM.
Are workshops taking place?
Yes. Our workshops are being offered online. You can view the schedule on our website.
Do you have health and safety measures in place?
There are a variety of measures in place to keep both clients and staff safe:
- In-person appointments will be conducted in an open space with 2 metres distance between staff and client.
- All staff and clients who enter the premises must use hand sanitizer provided.
- High-touch surfaces will be disinfected regularly.
- COVID-19 health screening is completed for staff (daily) and clients before entering.
Do I have to wear a mask in the NIC office?
Yes. As directed by Ottawa Pubic Health, masks must be worn at all times by clients when they are in the Centre. Please bring your own mask.