Reopening the Newcomer Information Centre

Most Newcomer Information Centre (NIC) services operated virtually throughout the pandemic, and we are now pleased to be open and welcoming clients in person, by appointment.

Please contact us directly to book your appointment:

Newcomer Information Centre 
150 Isabella Street, Suite 201
Ottawa, Ontario
613-788-5001
nic@ymcaywca.ca

Frequently Asked Questions

We are currently open to clients by appointment only. Please contact us to set up your appointment by calling 343-961-7120 or via email at nic@ymcaywca.ca.

 

We are currently operating Monday to Thursday, from 8:30AM - 4:30PM and Friday from 8:30AM - 4PM. We are limiting appointments each day to fit in specific time blocks Please contact us for an appointment.

Yes. Our workshops are being offered online. You can view the schedule on our website.

There are a variety of measures in place to keep both clients and staff safe:

  • In-person appointments will be conducted in an open space with 2 metres distance between staff and client.
  • All staff and clients who enter the premises must use hand sanitizer provided.
  • High-touch surfaces will be disinfected regularly.
  • COVID-19 health screening is completed for staff (daily) and clients before entering. 

Yes. As directed by Ottawa Pubic Health, masks must be worn at all times by clients when they are in the Centre. Please bring your own mask.