Reopening the Newcomer Information Centre
Update July 26, 2021
We are pleased to be serving clients in person once again, offering in-person consultations and access to our Resource Centre. Although walk-in clients are welcome, appointments are recommended, and those with appointments will be given priority.
We will also continue offering virtual services as clients prefer.
Please contact us directly to book your appointment:
Newcomer Information Centre
150 Isabella Street, Suite 201
Ottawa, Ontario
613-788-5001
nic@ymcaywca.ca
Frequently Asked Questions
Can I come to the NIC anytime?
We are currently open to clients but appointments are recommended. Please contact us to set up your appointment by calling 343-961-7120 or via email at nic@ymcaywca.ca.
What are your hours of operation?
We are currently operating Monday to Thursday, from 8:30AM - 4:30PM and Friday from 8:30AM - 4PM.
Are workshops taking place?
Yes. Our workshops are being offered online. You can view the schedule on our website.
Do you have health and safety measures in place?
There are a variety of measures in place to keep both clients and staff safe:
- In-person appointments will be conducted in an open space with 2 metres distance between staff and client.
- All staff and clients who enter the premises must use hand sanitizer provided.
- High-touch surfaces will be disinfected regularly.
- COVID-19 health screening is completed for staff (daily) and clients before entering.
Do I have to wear a mask in the NIC office?
Yes. As directed by Ottawa Pubic Health, masks must be worn at all times by clients when they are in the Centre. Please bring your own mask.