Reopening Health, Fitness & Aquatics

Update: January 13, 2021

The Province of Ontario has been in a temporary lockdown period since December, and as of January 14, 2021, a provincial emergency with stay-at-home orders is in place. We support the need to take this necessary step to reduce the spread of COVID-19

Our fitness centres will remain closed throughout the duration of the provincial emergency. Active Y memberships will automatically be placed on hold, and no membership fees will be charged while we remain closed. No action is needed on your part. Those memberships currently active at the Taggart Family will resume upon our re-opening, and we will give notice to members when that date is known.

We’re disappointed that we won’t be able to be together in person for the next while, but please visit YMCA at Home  to find access to free fitness classes and healthy activities for the whole family. The Bright Spot is also available for senior members looking to connect online!

We will share more details about reopening as soon as they are available. In the meantime, you can always contact us 343-804-0720 or at memberships@ymcaywca.ca.

Phase 2 - Updated November 23, 2020

We know you are excited to get back to your fitness routine, and we are excited to see you! We are reopening our health, fitness and aquatics operations in a phased approach, one facility at a time, with gradual increases of services being offered. Like with the Province's COVID-19 strategy, only once we have been successful in each phase will we move on to the next.

On October 10, 2020, the Taggart Family Y's fitness centre was closed for a second time as part of a City-wide effort to help curb the spread of COVID-19 in our community. After being closed for a month, the Taggart Family Y's fitness facility was reopened on November 10, 2020 and we have now moved into Phase 2, which allows for us to reopen our pool!

Phase 2 – Began: November 25, 2020 

  • Taggart Family Y will be the only centre to open in Phase 2.
  • Hours are:
    • Monday to Friday: 7AM-7PM (closed 1:55PM-2:55PM daily for cleaning)
      Saturday: 8AM-3PM
      Sunday: Closed
  • We are only open to adult Y members aged 16Y and older in Phase 2.
  • Access will be restricted to local Y members only (no day pass users will be allowed, and we cannot accept visitors from other Y's outside of our region at this time).
  • Open areas in facility (with limited capacities):
    • The conditioning floor
    • The swimming pool, for lane swims and Aquafit classes.
    • Limited number of group fitness and Aquafit classes.
    • Access to the general change rooms (PLUS change rooms will not open), including limited shower access for rinsing BEFORE swimming only.
    • All other areas - including the squash courts, Child Minding, gymnasium, and Kids Zone - will remain closed.

Further phases will include opening of more facilities, more services and increasing opening hours. The timing and content of these phases is dependent upon the success of the phase before, and any changes in direction from Ottawa Public Health or the Ontario Government.​

Safety Measures and New Protocols 

  • All members will be screened prior to entry.
  • Plexiglas dividers are in place at all customer service desks.
  • Face masks are mandatory in all areas until such times as you are exercising/swimming.
  • Members and staff must practice good physical distancing and remain 3 meters apart from others.
  • There are no towels available, limited showers are for swimmers to rinse off before getting in the pool only, and available lockers have been spaced for physical distancing.
  • Please bring your own personal yoga mat and towel if needed.
  • Hand sanitizer and disinfectant is available throughout our buildings.
  • Cleaning and sanitizing protocols have been greatly increased. We close for an hour each weekday in the afternoon for a full sanitization.
  • You must book your visit to the Y (see instructions below). The booking system will cap the number of members per activity in the Y at a given time. Activities are bookable seven days in advance.

Stay Connected 

Please be sure to read our reopening emails for the most up to date information. You can either join our mailing list, or click the links (English) below:

How to Book Your Visit

To ensure that maximum numbers are not exceeded, and to keep services accessible to as many people as possible, we have introduced a new booking system. To take part in group fitness classes or access the conditioning floor or pool, you must first book a session.

Each session - maximum 1 per day - is 75 minutes long and available to book up to 7 days in advance. If you have booked a session and cannot make it, please cancel it through the online booking portal, or call 343-804-0720 to let us know. This allows us to make the space available for another member.

Booking online:

  1. If you don't already have one, first set up your online Y account:

    Create an Online Y Account

  2. Once you are set up, log into your Y account. You will see a "make a booking" section at the top of the page. Follow the instructions, or view step by step (English) instructions on using the booking tool (PDF).

Other ways to book:

You can also book your session at the Y via phone with our Membership Services Centre at 343-804-0720, or in person.

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If you are having trouble setting up your account or booking online, please contact us at 343-804-0720, or onlinesupport@ymcaywca.ca.

Schedules

View our group fitness class schedule

View our pool schedule

The following blocks are available to book at the Taggart Family Y

Monday to Friday Saturday
7AM - 8:15AM 8AM-9:15AM
9:50AM - 11:05AM 9:25AM - 10:40AM
11:15AM - 12:30PM 10:50AM - 12:05PM
12:40PM - 1:55PM 12:15PM - 1:30PM
2:55PM - 4:10PM 1:40PM - 2:55PM
4:20PM - 5:35PM ___
5:45PM - 7PM ___

 

Frequently Asked Questions:

Nothing is more important than the health and safety or our members, participants, volunteers, and staff. We are following all regulations and guidelines from our government and public health officials to reduce the spread of COVID-19. We have enhanced cleaning and hygiene practices and are implementing new safety measures to promote physical distancing:

Measures to support physical distancing:

  • Where possible, fitness equipment has been spaced apart 3 metres or greater and will be clearly marked. To accommodate distancing, some equipment may be temporarily unavailable for use.
  • Group Fitness classes will be modified to limit the number of participants based on the size of the studio or room. 
  • We will limit the number of members in our centres at any given time. Members must book their time with us in advance. 
  • We have clear markings on the floor to indicate how far you will need to be from others at any given time, and signage throughout our buildings.
  • In some facilities or spaces there may be directional flow for walking traffic.

Enhanced cleaning and hygiene:

  • Staff members will be wearing protective equipment.
  • All members will be required to wipe down equipment and workout spaces before and after use.
  • Our Staff Team will be continuously disinfecting high touch surface areas and cleaning continuously throughout the day.
  • Increased signage and hand sanitization stations to remind everyone to wash and sanitize their hands regularly.

Additional measures:

  • All members, participants, volunteers, and staff will be screened prior to entry.
  • We have a booking system in place to allow members to book their time with us, helping us to control and meet provincial regulations for capacity.
  • Areas or equipment that don't allow for physical distancing will remain temporarily closed.
  • Members will be asked to bring some of their own equipment, including yoga mats, basketballs, and reusable water bottles.
  • We suggest that members arrive at the gym ready to work out as change rooms will have limited locker space and no showers available (except for those rinsing off BEFORE swimming only).

If you are a Y member and you haven't heard from us over email, we may not have your email address, or sometimes emails may end up in your Junk Mail. Please be sure to check and mark us as a safe sender. You can also request to be added to our Y Updates email list by sending an email to: andrea.bailey@ymcaywca.ca with a subject line of "Add me to your email list".

For those that prefer, our updates are always shared on our website and on social media, as well.

Our Ys comply with all directives from our provincial and local public health authorities across the regions that we serve.

We have carefully modified programs, amenities and protocols to meet provincial and local health guidelines. Currently, the following programs and services at the Taggart Family Y are available:

  • Conditioning floor
  • Limited group fitness and Aquafit classes
  • Swimming pool is open for lane swim and Aquafit classes
  • Access to general change rooms and bathrooms. Showers are only available to those who need to rinse off BEFORE swimming. PLUS change rooms are not open.
  • Only open to adults 16Y+, and only open to Y members in Phase 2

 

Yes. All members, participants, volunteers, and staff will be asked to complete a COVID-19 health screening prior to entering the facility. 

To ensure physical distancing measures we are required to limit the number of people in our facility and in each area to comply with capacity requirements. We ask that members use our online booking system to pre-book a time slot for their visit.

Please see the booking instructions detailed above on this webpage.

As per current Ottawa Public Health requirements, you must wear a mask upon entry to the facility and in common areas, such a change rooms and bathrooms. According to health guidelines, you are not required to wear a mask while swimming, during high intensity fitness classes, or while using cardio equipment. Anyone who wishes to wear a mask may do so at any time.

We will be modifying our hours of operation when we reopen each centre.

Our Current hours at the Taggart Family Y are:

Monday to Friday: 7AM-7PM (closed each day between 1:55PM-2:55PM for cleaning).

Saturday: 8AM-3PM

Sunday: Closed

 

 

We currently have all members, except those who are adult members (16Y+) at our Taggart Family Y, on hold. We will reactivate members' accounts, only as we open facilities.

For example, as of September 15, we reactivated all 16Y+ Taggart Family Y members (those who list the Taggart Y as their "home" branch), and for these members, your monthly fees will resume. When we reactivate your membership fees, we will first use up any credit on your account from when we closed due to COVID-19 in March. We will only start charging again once this credit has been used up.

As a Y member, you have a few options:

1. If you are a 16Y+ Y member with a different "home" branch, but would like to access the Taggart Y, simply come in and your membership will be reactivated upon swiping your membership card.

2. If you are a 16Y+ Y Taggart Family Y member and are not yet ready to return to the Y, we are happy to keep your membership on hold with no charges or fees until January 1, 2021. Please contact us at memberships@ymcaywca.ca

3. If you are an adult Y member over 16Y, and part of a family membership, we can temporarily change your membership type to adult. Please contact us at memberships@ymcaywca.ca to set up your new membership type.

In Phase 1, we offered the first week open at no charge, and then began reactivating Taggart Family Y members only, who are 16Y+ (unless otherwise directed by members).

Membership Options:

1. If you are a 16Y+ Y member with a different "home" branch, but would like to access the Taggart Y, simply come in and your membership will be reactivated upon swiping your membership card.

2. If you are a 16Y+ Y Taggart Family Y member and are not yet ready to return to the Y, we are happy to keep your membership on hold with no charges or fees until January 1, 2021. Please contact us at memberships@ymcaywca.ca

3. If you are an adult Y member over 16Y, and part of a family membership, we can temporarily change your membership type to adult. Please contact us at memberships@ymcaywca.ca to set up your new membership type.