Director – Pre-Apprenticeship Programs

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Position: Director – Pre-Apprenticeship Programs
Location: Taggart Family Y, 180 Argyle Ave., Ottawa
Type: Full-Time Contract ending March 31, 2022
Preferred start date: Wednesday, May 12, 2021
Closing date: Sunday, May 09, 2021


As one of the largest charitable community service organizations in Canada, the YMCA-YWCA of the National Capital Region responds to critical social needs in the community and works to provide solutions. Serving more than 90,000 children, youth, and adults across our region annually, we are committed to promoting healthy living and fostering social responsibility within the community. This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, and respect, which form the foundation of all Y programs and services.


Nature and Scope

As a part of the Strategic Service Unit of Housing, Employment & Newcomer Services at the YMCA-YWCA of the National Capital Region, the Pre-Apprenticeship Training Programs provides support to individuals wishing to pursue employment and apprenticeship in the sectors of Home Renovation/Carpentry or Horticulture Technician. The Director is responsible for the overall management, leadership, and on-site operations of the programs in order to achieve all targeted goals. The Director is responsible for the day-to-day operational activities of the programs and the direct supervision of staff. To meet the Y’s mission, vision and values, the Director will ensure excellent customer service, responsible fiscal and human resources management, community leadership and achievement of all strategic outcomes.


Some of the tasks of this position include:

  • Ensure that high standards of service delivery and all contractual obligations are met and/or exceeded
  • Establish and maintain regular and effective communication with the community and represent the Y’s mission and vision throughout the project to clients and stakeholders
  • Ensure the successful development and evaluation of materials and program deliverables
  • Promote and market the program to the community
  • Develop, implement, monitor, and evaluate procedures for operating the project within the guidelines set out by the Association policies and contractual obligations
  • Ensure program participants’ satisfaction; ensure employability, efficiency, effectiveness, follow-up, and outcomes are meeting contractual obligations
  • Ensure that data is gathered and reported on to provide timely statistical information regarding services, gaps, and trends
  • Ensure that the daily operation of the project is functioning properly, including the computer system, phone system, and property management
  • Ensure the recruitment, selection, training, supervision, and performance reviews of staff follow and adhere to Y Personnel Policies
  • Provide leadership to staff in order to meet the strategic goals of the funded program, and provide support and direction in complex situations
  • Conduct regular staff meetings and maintain other methods of good staff communication, including regular individual meetings with staff
  • Recommend project budgets and control financial activity within the guidelines established by negotiated contracts/contribution agreements
  • Develop a strategic plan to maximize service delivery within budget
  • Maintain a safe working environment and communicate all issues to appropriate persons with Health & Safety and Employment Standards legislation in mind
  • Demonstrate commitment to Y values of caring, respect, honesty and responsibility within the work environment, and when interacting with others within the community
  • Oversee other projects and staff, as required
  • Assist with Association philanthropy initiatives


Core Competencies

 Organizational Awareness and Understanding: Demonstrates and promotes a personal understanding of and appreciation for the vision, mission, and values of the National Capital Region YMCA-YWCA.

Leadership, Planning, and Organization: Motivates and inspires self and others to take action to achieve desired outcomes. Ability to establish a clearly defined and effective course of action for self and others to accomplish short and long term work goals.

Problem Solving: Ability to identify an issue, gather and process relevant information, determine possible solutions, select appropriate responses and implement and evaluate them.

Communication and Interpersonal Skills: Ability to speak, write, listen and secure information in a variety of settings.  Ability to cooperate with others to achieve results.  Ability to create and build relationships inside and outside the organization to achieve project goals.

Diversity: Appreciates that people with different opinions, backgrounds, and characteristics bring a richness to the challenge or situation a hand 



  • Fluent in English, oral, and written is essential
  • Post-secondary education, or equivalent experience in a related field
  • Demonstrated 2-4 years of program management experience and leadership
  • Expertise in a related program area; knowledge of skilled trades and apprenticeship
  • Proven leadership and senior-level of judgment
  • Extensive contacts in the community
  • Ability to negotiate and work with a variety of stakeholders
  • Excellent consultation and business analytical skills
  • Superior problem-solving and creative skills
  • Experience in budget oversight, financial management
  • Excellent organizational and time management abilities
  • Ability to work with clients and staff with diverse needs, backgrounds, and skills
  • Proficient in MS Office Suite



  • Access to transportation with local travel
  • Applicants must already have a valid permit to work in Canada.
  • Must provide a Criminal Reference Check, not older than 6 months, as per Association policy
  • Annually all staff must complete the mandatory training for the Protecting Children, Youth, and Vulnerable Persons, and submit the certificate of completion


How to Apply

Cover letter and resume must be submitted no later than the closing date to the YMCA-YWCA of the National Capital Region, Attn: Melanie Vaughan, hiring manager:

Please use the position title as the subject line in your application e-mail.

All internal applicants must inform their supervisors of their intention to apply for the position.

 The YMCA-YWCA of the National Capital Region is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. We believe all people have the right to live free from discrimination or harassment of any kind. Any information you send us will be handled respectfully and in complete confidence.

The YMCA-YWCA of the National Capital Region is committed to providing a safe environment for children. Candidates will be thoroughly screened using background checks and a review process.

 Thank you for your interest. Only those selected for further consideration will be contacted.


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