Newcomer Information Centre

The National Capital Region YMCA-YWCA Newcomer Information Centre (NIC) is a first stop for all newcomers to Canada. We provide free information and referral services to help you find everything you need to settle into your new life in Ottawa.

We offer regular orientations to show you how to use NIC services. Our team of trained information specialists are here to listen and provide you with information and opportunities.

Our services are available in English and French. As well, NIC staff members speak many other languages. Whenever possible, you may be served in your first language.

Monthly Workshops and Events
NIC promotes and delivers a variety of workshops and information sessions presented by a variety of community agencies in
Ottawa. We work with these agencies to offer a broad selection of workshops on many topics of interest to newcomers. Read the monthly calendar.

Computer Resource Centre
Our computers have important websites already bookmarked to help you find the information you need and save you time. We can provide guided assistance and/or basic training on computers, if needed. A photocopier and a fax machine are also available to use.

Library of Resources
Get your NIC Resource Card on your first visit. We house a large collection of resources related to settlement. Help yourself to brochures and fact sheets on housing, health care, education, jobs and training and a variety of other topics.


Click here to read Raquel's story.

Frequently Asked Questions
Settlement Specialists
Useful Websites

Hours of Operation:

Mon, Wed,Thurs:
8:30 am to 5:00 pm
Tues:
8:30am to 8pm
Fri:
8:30am to 4:00pm

Contact Information:
240 Catherine Street, Suite 308
OttawaOntarioCanada K2P 2G8

Tel: 613.238.5462
Fax: 613.237.4329
 



Locations offering this program
Employment, Enterprise and Newcomer Services 
Newcomer Information Centre