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Frequently Asked Questions

The YMCA-YWCA Language Assessment and Referral Centre offers nationally recognized Language Assessments based on Canadian Language Benchmarks

Q: Do I need to book an appointment?
A: Yes. An appointment for language assessment must be scheduled in advance. Call 613-238-5462 or email our office at to make an appointment.

Q:  What does a language assessment cost?
A: There is no cost for an assessment for those who meet the eligibility criteria of the program.

Q: What do I bring to my language assessment?
A: You must bring:
  • original immigration documents with you at the time of your language assessment See which documents you should bring.
  • proof of your Ontario address (such as a bill, bank statement or government document).
Q: How do I prepare for my language assessment?
A: You are not required to study in advance for your language assessment; it is a tool to evaluate your current language level in English or French.

Q: How long does the assessment take?
A: English/French assessments may take up to 4 hours to complete depending on the client’s level. The duration for an advanced client is up to 4 hours, and for a beginner client, the duration is approximately one hour or less.

Q: Is childcare available during the assessment?
A: No. There is a designated area for children, but a parent or guardian must supervise them at all times.

Q: What happens during my language assessment?
A:: During the assessment, a certified language assessor will determine your Canadian Language Benchmark in each of the 4 skills: listening, speaking, reading and writing. They will also determine the most appropriate class level to help you find the language training option that best suits your needs.

Q: When do I get my results?
A: You will receive the results from your language assessment immediately after completing the language assessment. The results will describe your level in each skills (reading, writing, listening and speaking), as well as include information about the language class you have chosen.

Q: Where do I go for English or French language training?
A:  We will refer you to the appropriate language training program based on your language assessment.  We offer information on local language classes, and referrals to government-funded language programs.

The YMCA-YWCA of the National Capital Region offers many other resources for newcomers. Visit our Newcomer Information Centre, Power of Trades Program, Employment Access Centres and others to learn more.